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Refund Policy

Return and Refund Policy

Last updated: June 11, 2024

Thank you for shopping at Diode Distribution.

If, for any reason, You are not completely satisfied with a purchase We invite You to review our policy on refunds and returns. This Return and Refund Policy has been created with the help of the Return and Refund Policy Generator.

The following terms are applicable for any products that You purchased with Us.

Interpretation and Definitions

Interpretation

The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

Definitions

For the purposes of this Return and Refund Policy:

  • (referred to as either "the Company", "We", "Us" or "Our" in this Agreement) refers to Diode Distribution Ltd , 9010 Lord Rd, Port Alberni, BC V9Y9C1.

  • refer to the items offered for sale on the Service.

  • mean a request by You to purchase Goods from Us.

  • refers to the Website.

  • refers to Diode Distribution, accessible from diodedistribution.com

  • means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

Your Order Cancellation Rights

You are entitled to cancel Your Order if order has not yet been shipped. 

In order to exercise Your right of cancellation, You must inform Us of your decision by means of a clear statement. You can inform us of your decision by:

We will reimburse You no later than 14 days from the day on which We have received the request to cancel. We will use the same means of payment as You used for the Order, and You will not incur any fees for such reimbursement.

Conditions for Returns

In order for the Goods to be eligible for a return, please make sure that:

  • The Goods have not yet been shipped

  • If Goods have been shipped, there is no cancelation. If you decline delivery, you will be charged the delivery fee. 

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We reserve the right to refuse returns of any merchandise that does not meet the above return conditions in our sole discretion.

Only regular priced Goods may be refunded. Unfortunately, Goods on sale cannot be refunded. This exclusion may not apply to You if it is not permitted by applicable law.

Returning Goods

You are responsible for the cost and risk of returning the Goods to Us, if unable to pay for your Goods, you will not be reimbursed for any previous payments made on the Goods.

Address: 9010 Lord Road, Port Alberni BC V9Y9C1 

We cannot be held responsible for Goods damaged or lost in return shipment. Therefore, We recommend an insured and trackable mail service. 

Contact Us

If you have any questions about our Returns and Refunds Policy, please contact us:

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